A SOC that reads logs,
so your team doesn’t have to.
Hello SOC ingests your firewall, server, mail and web telemetry, enriches it with threat intelligence, triages it with AI, and ships you a clean queue of incidents — with automated response, DMARC monitoring and compliance reporting wired in. Built for banks, schools and offices that need real coverage without hiring a three-shift analyst team.
Cross-source correlation
Real-time correlation across firewall, server, mail, DNS, web and SNMP telemetry, enriched with live threat intelligence. Pre-built rules for brute-force, exfiltration patterns, exposed admin surfaces, phishing bursts and botnet-C2 contact — running per-tenant with full isolation.
AI summary + incident rollup
Every alert is summarised by an in-house AI triage layer that adds context, suggests next steps and rolls related alerts up into incidents. Analysts read three lines, not three log files.
Approved-and-audited response
One-click block at the firewall (FortiOS today; Sophos and Palo Alto next) with audit-trailed approval, automatic time-bound expiry, and reversible undo. Reports land in inboxes weekly and monthly.
- Mid-sized data-centre operator — 200 GB/day of FortiGate logs
- Multi-branch credit union — ATM + branch firewalls, 90-day retention
- Mid-tier engineering college — public-facing web + dorm Wi-Fi
From signed to value, in four steps.
We’ve onboarded against tight regulator deadlines. The pipeline below is the same one we ship on Day 1.
- Day 1Live ingest, detection on
Edge collector installed, mTLS to gateway up, first FortiGate / Linux events flowing. Pre-built rules already firing.
- Week 1First weekly digest, tuning baseline
Monday morning your tenant admins receive the open + closed-this-week breakdown. False-positive bursts whitelisted; severity baselines set.
- Month 1Signed monthly report, SOAR scoped
Audit-ready PDF lands in compliance’s inbox. We agree the first set of response actions to wire up (block-IP first, almost always).
- Quarter 1Plan review, expansion lanes
Retention bucket review against actual storage; new data sources (Linux servers, web tier, M365 if relevant) added without re-onboarding.
What you don’t get from a generic SIEM
Most SIEMs hand you a search box and a bill. Hello SOC ships pre-built detection, AI triage, and response automation as one product — so your team operates the SOC instead of building one.
- Tenant isolation by defaultPer-customer OpenObserve org + Postgres row-scoped queries. No cross-customer access, ever.
- Plan-driven retentionThree tiers (30/90/180-day raw traffic; up to 2 years for findings) with per-customer overrides — without forking the price list.
- India-resident, globally availableMumbai-region storage by default; EU/US/AE residency on request. DPDP + GDPR-aware from day one.
- Threat intelligence includedBotnet-C2, malware-host, brute-force and Tor-exit feeds refreshed continuously and applied to every event — not an upsell tier.
- Email security & DMARC monitoringDMARC aggregate reports ingested with SPF/DKIM alignment per sender, correlated with mail-server and anti-spam logs in the same queue.
- Compliance services, week oneWeekly admin digest + signed monthly PDF, backed by a tamper-evident audit chain. RBI, CERT-In, DPDP, ISO 27001 and SOC 2 asks answered out of the box.
“We replaced three FortiAnalyzer logins and a third-party MDR with one queue. The weekly digest was what finally got our auditor off our back on perimeter alerts.”
“Result-day used to mean a six-hour shift staring at portal logs. Hello SOC’s triage layer takes the credential-stuffing noise off our hands so we can focus on what matters.”
“200 GB a day of FortiGate logs were going into a black hole before. Now incidents arrive in three lines, with the source IP already in threat-intel context.”
Quotes anonymised pending customer permission. Full attributions available under NDA on request.
See your real logs, triaged.
Send 24 hours of FortiGate syslog from any one device. Within two business days we’ll return a written analysis: what we’d alert on, the incidents we’d roll up, and the response actions we’d propose — for your environment, your IPs, your usage pattern.