Hotels & hospitality
Guest Wi-Fi, PMS and POS — watched around the clock.
A hotel is three networks in a trench coat: a wide-open guest Wi-Fi, a property-management system holding passports and cards, and POS terminals across the lobby, bar and spa. Hello SOC ingests all of it and separates guest noise from an actual attack on the systems that matter.
- →Guest network isolated from PMS / POS — lateral movement flagged instantly
- →Card-handling systems monitored with PCI DSS evidence in mind
- →Front-desk and admin logins watched for credential stuffing after hours
- →Multi-property rollups for groups — per-hotel queues in one dashboard
Compliance coverage by region
India
- DPDP Act 2023
- PCI DSS 4.0
- CERT-In directives
EU / UK
- GDPR
- PCI DSS 4.0
- NIS2 (larger groups)
USA
- PCI DSS 4.0
- CCPA / state privacy laws
- SOC 2 Type II evidence
UAE
- PDPL
- PCI DSS 4.0
- NESA UAE-IA
Hospitality-specific risk, handled
Guest noise ≠ guest threat
Thousands of unmanaged guest devices generate constant noise. We baseline the guest VLAN and only escalate when something crosses toward PMS, POS or admin systems.
Card data kept defensible
POS and payment paths monitored with segmentation checks and access logging, so a PCI DSS assessment is backed by real evidence, not a questionnaire.
One view for the whole group
Regional managers see every property in one dashboard; each hotel keeps its own triage queue and retention window.