About Hello SOC
We started Hello SOC because mid-market customers were paying SIEM bills without getting a SOC. The product is opinionated — pre-built detection, AI triage, response automation — because the alternative is the customer running an analyst rotation they can’t staff.
Built in India
Headquartered in Gurugram; engineering and SOC operations on the same floor. Mumbai-region storage by default.
Shipping globally
Live customers across India today; Dubai, EU and US deployment lanes open. Regional residency on request.
Product-first
We don’t bill by ticket count. Every customer-facing improvement ships to every customer — Core, Complete, Enterprise.
How we’re different
- Detection that ships pre-built.You don’t buy a search box and a runbook deadline. Rules ship turned on, with sane defaults you can tune later.
- Triage done by AI, escalated to humans.We don’t pretend AI replaces analysts; it filters the queue so the analyst lands on what matters.
- Response built into the product.No separate SOAR purchase. Approve a proposed block in the same dashboard that fired the alert.
- Multi-tenant by design.Per-customer OpenObserve org, row-scoped Postgres queries, encrypted per-device credentials. Built for it from day one.